Care that Connects
Helping Strengthen Families' Trust, Improving care experience, & Reducing caregiver burnout with one powerful solution built specifically for small healthcare providers.
With NEAR REACH
We are committed to Keeping families connected to their loved ones through seamless communication while giving your care team the tools they need to work more efficiently, deliver exceptional care, and focus on what matters most — YOUR clients.
Request the live demo below — it unlocks the moment you submit, and a real person follows up within 24 hours.
Our Mission
NearReach exists because small providers deserve more than an afterthought. We are the only communication and retention platform built exclusively for independent hospices, skilled nursing facilities, and home care agencies — not enterprise chains with IT departments and six-figure budgets. Every feature we ship answers one question: does this help a small facility keep families close and caregivers supported? If it doesn't, it doesn't belong here. We measure our success by the caregivers who stay longer and the families who sleep better knowing their loved one is cared for. No bloat. No complexity. Just care that connects.
What we believe
- Simplicity over complexity.
- Care that Connects, without overstepping.
- Real feedback, real follow-through.
- Built for the overlooked.
- Honesty, always.
60% of your caregivers will leave this year.
Replacing a single caregiver costs $800–$2,500. Background check. Drug test. Training. Onboarding. Lost productivity. For a 20-person staff, that's $9,600–$30,000 walking out the door every year.
60%+
Annual caregiver turnover across home care and hospice.
$800–$2,500
To replace one caregiver — background check, drug test, training, onboarding.
$9,600–$30,000
Every year, for a 20-person staff. Money quietly walking out the door.
Every caregiver who leaves takes a client relationship with them.
Disconnected families call more, complain more, and transfer out more. One caregiver leaves — and you lose on both sides.
- They call more. Anxious families reach out constantly for reassurance.
- They complain more. Silence gets read as neglect, and small worries grow.
- They transfer out more. A lost relationship is the first step to a lost client.
Two connections, one simple platform
Keep families close and caregivers supported — and give managers the one view that ties it all together.
Daily Family Updates
Caregivers log a daily update in under two minutes. Mood, meals, moments — not clinical data.
- Under 2 minutes to post
- Mood, meals & moments
- Not clinical data
Caregiver Check-Ins
30/60/90-day retention check-ins with rotating questions. Managers see who's at risk before they quit.
- 30 / 60 / 90-day retention check-ins
- Rotating questions
- See who's at risk before they quit
Manager Dashboard
Red flags. Who's due for a check-in. The “you said → we did” log.
- Red flags surfaced early
- Who's due for a check-in
- “You said → we did” log
NearReach costs less than replacing one entry-level caregiver.
$2,400–$7,500
saved by retaining just 3 caregivers.
2–4× ROI
combined effect when caregivers + clients/families stick.
Less than one hire
NearReach costs less than replacing one entry-level caregiver.
Starter
$199/mo
≤50 clients
Growth
$299/mo
50–150 clients
Multi-Site
Custom
200+ / multi-location
Self-service: no setup fee. Integration-assisted: setup fee quoted by scope.
Everything that comes with each tier
Simple pricing by number of clients — every plan is HIPAA-compliant with a BAA included.
Starter
$199/mo
≤50 clients
- Daily family updates portal
- 30/60/90-day caregiver check-ins
- Manager dashboard with early-warning flags
- “You said → we did” response log
- Self-service roster upload
- Built-in onboarding walkthrough
- Email support
Growth
$299/mo
50–150 clients
Everything in Starter, plus:
- Training materials upload & management
- Priority email + phone support
- Advanced reporting & analytics
- Custom check-in question sets
See NearReach in action
Tell us a little about your facility and get immediate, self-service access to the live demo — pre-loaded with sample families and caregivers so you can explore it yourself right away. A real person also follows up within 24 hours.
- Instant access — start exploring the moment you submit
- See the family updates & retention check-ins live
- Pre-loaded with sample data, no setup needed